Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of websla.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D****a –
This little instrument works exactly as described and has been a great tool in my weekly vanity care.
I’m not sure why I never invested in a product like this before, but I’m happy that I eventually did. This eyebrow care tool does make my weekly brow maintenance a faster and more accurate chore. I cut down half the time needed to tame my beasts, and you can also use this device on other areas of the face. Pretty convenient!
Size and weight feels good while handling, battery is reasonable, small enough to pack in a makeup bag, and rechargeable. I enjoy this product and hope this little brow shaper holds up in the test of time and use.
B***a –
This was great for precision shaping/shaving. It’s loud and ugly but great for low maintenance grooming. It’s an electric shaver so it works best if you make mini circles and go over the same place a couple times so all the hairs can get into the little slots on the head of the device to get cut. With this I can skip tweezers and a blow blade.
A***n –
Love this device! Got it two days ago and already used it three times, including once on my husband to remove nostril hair and ear hair. Painless, fast, works like a charm! Built-in light is amazing – wow! Light is what makes all the difference as usually it’s so hard to see what you are doing. My eyebrows are looking 100% now, too – very clean, precise work! Love the charging cord that comes with the tool. I think I will get a few more as stocking stuffers for Christmas – highly recommend!!
V***a –
Great product for eyebrows. The product does all it says it can do. Earlier I used to go to some salon for eyebrows but now it saves my time and money. Really great product.
D*****a –
I love this hair remover! This is my second order. I bought it for my eyebrows, I hate plucking them, it’s so painful. My 13 year old daughter also struggles with some hair above her lips, so I wanted to find something safe and pain free for her. This was it. It leaves the skin very soft after using it, and it lasts 2 or 3 weeks. I liked it so much I got one for my mom.
V****a –
It’s a little hard to use! You have to really work the area back and forth to remove hair in order to shape your eyebrows. The demo makes it look like an eraser that works with one stroke across a section- not quite true. But it is faster than tweezing.
V*****e –
It works great, is easy to clean, and you barely have to charge it for it to work just fine (morning rush and all). My one complaint is that I haven’t figured out a way to turn off the little light around the head of the razor. When I am looking in the mirror to do my eyebrows, the light washes everything out and it’s actually hard to see sometimes. Nothing bad has ever happened (with bushman eyebrows, I go slow lol) but it would be nice to just turn that off sometimes *shrug*.
L****y –
Never need to use tweezers again! I already have my daughter and granddaughter using one. My best friend should receive her’s Monday. They love it! It is extremely rare that I recommend anything to a family member for obvious reasons. It is great for those nearly colorless hairs that I cannot pluck. I recommend getting your brows “done” if you are concerned about this amazing tool so you can just keep the shape forever yourself. So fast and quick. Love this.
S****a –
One of the best product for such an amazing price. This can rescue you from your last minute eyebrow emergencies. Now I can visit Salon for my eyebrows just once in a month and maintain the beautiful shape as long as I want. Also it’s not painful like plucking eyebrows with tweezers.
F****a –
Very effective in removing unwanted facial hair! And compact enough to fit in my purse, so it’s perfect for travel!! I love that it’s rechargeable, it’s so much more convenient
D****l –
I was hoping this would work for getting more of those fine hairs below the eyebrows. It takes quite a bit of over & over the same spot but eventually works. Just be sure to keep your skin tight. I let go & the razor grabbed the skin on my eyelid crease. Got a nice scab & puffy eye.
M****s –
I gave them out as a gift. It’s a great trimmer. This little product is painless and easy to shape your eyebrows too. It does not pull your hair either and cut very smoothly. It’s so compact and portable.
L*****e –
Very light. Compact, convenient to hold. Shaves well. Comes with a drawstring for charging and a cleaning brush. At the moment the purchase is satisfied.
B****s –
LOVE!! I was skeptical honestly. I hate going to get my eyebrows done. I did my eyebrows! I obviously went by the last shape but easily dont need to go now. I wish i did before and after. I dont have any experience in this ay all. So easy!
N****a –
Super easy to use for a quick touch up anytime. I had this for less than a month and keep it in my purse (for whenever I find myself in good lighting!) I often don’t have time to drive to the salon and wait for an eyebrow wax, so this product is perfect to shape up eyebrows or unwanted facial hair in between visits. Unlike tweezers, it’s totally pain free and only takes seconds. Be productive while sitting in the pharmacy drive through line!!
S***a –
My goal is to allow my brows grow back. I stopped waxing and plucking them. This device allows me to clean up my brows so painless and effortless.
R***l –
Works well. But I thought that I would pluck and not shave, it was my fault, I read it wrong.
R****y –
It’s not bad. It does work but you have to be patient. I use this product to clean my eyebrows and it works well. I love the light feature, that was a nice touch. A bit loud, but love the travel size. I stick in my purse and it just looks like a lipstick
T****a –
Just a Dream! Works fine and carefully! Thank you!
E****a –
Very good trimmer, painlessly, the instruction is attached. The store sent quickly, thanks. Recommend.
B****s –
I already got the item very beautiful and it comes in good condition thanks to the store
K***e –
The parcel went long! But I got what I wanted and expected. Works fine!
R****a –
It does what it says it will do, the only reason I give it 4 stars instead of 5 is because you do have to go over an area a few times to remove the hair if it isn’t long enough. This will definitely save you money on eyebrow waxes or threading. I suppose if you have very coarse hair this will not work well, which may be the reason for the mixed reviews. I recommend letting the hair grow in a bit for easier removal and so you don’t get ingrown hairs. I’m happy with this purchase!
A****a –
Excellent trimmer, shrubs small hairs, I recommend to everyone, USB cable works
T****a –
Good! Charged. Turned on-works. Looks good.
A****n –
I really like this! It is gentle on your skin and trims unwanted hair fromeyebrows and face very well!I think a lot of woman complain about these trimmers because they assume they should shave all hair but if they done that you
G****e –
Beautiful stylish thing. But it seems to shave, does not pull the hairs. Thanks to the store.
M****a –
It’s okay, you have to really press on your skin to get as much hair off. Doesnt get everything.
A****x –
Exact product to the description. Product identical to the tele-purchase for less expensive.
R****a –
Very good, takes the hair very well. The pen very warm and light is very weak. The store sent very fast
L***o –
Consistent with the description, recommend goods.
I***a –
Satisfied with the purchase, recommend
H****a –
At first I wasn’t really getting anywhere, but once I read the instructions and used the circular motion they suggest, it was better. Not the easiest task but it gets the job done.
R***e –
Looks as described, I didn’t use it yet
V****s –
Quality corresponds to the price. Works without problems and complaints.
F***r –
Great product for tweezing eyebrows. it’s great! Small, practical!
C***a –
Great product! I bought two – 1 for me and 1 for my teenage daughter. She wasn’t too sure about it when she saw it but actually told me it was pretty nice. Looking to save money by letting us not having to go get our eyebrows waxed every two weeks. Now we can actually do them ourselves at home, in the car, wherever whenever. And being rechargeable we don’t have to keep buying batteries. Highly recommend.
T***l –
This item works great according to my wife. It’s easy to manage and control. My wife’s eyebrows has never looked better.
I even gave it a try by using it to remove unwanted hair in my nose and ears. It worked great. It’s also extremely easy to clean. The given price was great and well spent
K***n –
I just got this and only used it once. It worked very well. After my first use I realized some the thicker hairs might need tweezed before use next time. Will take a little practice to be a pro at it but so far I’m pleased with the way it cuts and trims. I was a little skeptical but it did just what it’s advertised to do.