Your desk:
The place where your ideas are born, where the magic happens. A place you spend almost the same amount of time that you spend sleeping, a place you call home that becomes your extended home.
In fact you’ve probably spent more time staring at your screen than in to the eyes of those you love. You’ve probably eaten more lunches at your desk than at your dining table and let’s face it, your desk is an extension of you and If it isn’t, then it needs to be!
Cue Mustard, the desk police, the desk ambassadors of the world! We are here to save your desk from the bleak, the mundane, the humdrum. To bring flavour, colour and a sense of belonging all neatly wrapped up in a fashion led package.
And who is this company named after a quintessential English condiment? Mustard are a team of designers and trend hunters headquartered in London with offices in New York that bring the perfect combination of design and commercial prowess to the stationery world. Our quest is simple!
Mustard wants 10% of the space of every desk in the world. A movement we believe in with evangelical determination. A movement that requires your support for it to happen.
So join us, let’s give desks out there some appreciation! Because the more love we show them the more they will love us back and our day will be just a little bit more special!
Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of websla.net
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
B***l –
Love these light’s easy to use and super pretty.
D***n –
Excellent!
W***w –
Quite bulky and tangle easily but look effective and work well
C***e –
Fantastic for all occasions, great value for money!
Z***k –
Lovely to hold pics up, lights are nice and bright my daughter loves them!
S***n –
Lovely light now I’ve spent 45 minutes untangling the mess the wires came in! I have dropped just one point for that as they look really nice now they’re up with my cards on them.
J***e –
Great value for money!
G***t –
Absolutely love this. It’s so pretty when the pictures and lights are on. The wall spikes are really good at attaching and staying up And the little pegs make the whole look.
A***a –
These were really good and really bright. Used for a party to hang photos up. Purchased a few different types, but these were the best. Would definitely recommend it.
O***r –
Good value and all lights still working after me messing about with them.
M***m –
Loved this product, very good quality. Bought for granddaughters 21st. Looked good with photos and the lighting was warm.
K***e –
I love these, I have had many fairy lights as I like dim intimate light to relax. I like them so much that I have purchased another 2 for my friends Xmas presents. They are great.
E***a –
I bought this to show pictures of my daughter’s first year at her 1st birthday party. I got lovely comments on it. Looks great!
L***y –
These are a great touch in my dorm room, clipped polaroid on them and it looks super cute (photo included). The only problem I have with them is that the light is not very bright, but it is nice and warm just like I wanted it.
P***l –
I do really like it, these photo clips can light up my room and make the photo look more beautiful. It can hang more photos than I thought. More importantly, I like the color of its lights, it makes me feel very comfortable.